FAQ

Useful answers, without the fine print.

Everything you need to know before uploading a room.

What makes a photo suitable for virtual staging?+

Use a clear, well-lit photograph with the whole room visible. The minimum is 1200 pixels on the long edge; 2000 pixels or more is recommended for the strongest result.

Will you change the architecture?+

No. Walls, windows, flooring, doors, fixed lighting, built-ins, and camera geometry remain as photographed.

Which photos are supported?+

We support living rooms, bedrooms, dining rooms, kitchens, offices, open-plan spaces, and entryways. Exterior photos can use Landscape Design, Twilight, or Lawn Repair.

How fast will I receive my images?+

Processing starts immediately after payment, and a single image is typically ready in moments. Multi-image orders process two at a time; your secure order page shows live progress, and we email you when every file is ready.

Can I generate another option?+

Every purchased photo includes exactly one correction. After that correction succeeds, the image slot is permanently locked. Technical retries are strictly limited.

Can I use the images on the MLS?+

Yes. Downloads are high-resolution and ready for MLS and print. We also provide a virtual-staging disclosure label when needed.

Can I mix styles in one order?+

Yes. Choose a default style, then use the Style step to select a different style for each interior photo. Landscape Design, Twilight, and Lawn Repair keep their selected exterior treatment.

What if I am not happy with a result?+

Use the one included correction from your Results page. After it is used, contact support so we can review the photo for refund eligibility.

Still deciding?

Send us one room photo and we’ll tell you if it’s a good candidate.

Contact the studio